All orders are shipped via Sendle (Courier) and Australia Post standard delivery, depending on location within Australia.

Orders can take 7 – 10 Business days, but we always endeavour to deliver in the shortest time possible.

We currently ship to Australia and New Zealand only however watch this space…

Express postage is available at checkout for an additional fee.

ClubSole is our loyalty rewards program, we want to make you're being rewarded for all your shopping with the Faull's Group!!

- Sign up and earn 500 points 

- Earn 500 points and receive a $5 voucher

- Earn 1000 points and receive a $10 voucher

- Work your way through our tiers- Pearls (starting level), Opals (spend $499 level), and Diamonds (spend $999 level) and earn more points per $1 spent

- Pearls, 5 points per $1

- Opals, 8 points per $1

-Diamonds, 10 points per $1

Polly collects payments via PayPal.

You can also pay via Credit Card using PayPal. Afterpay is also available.

Our website has several layers of security. We collect payment via PayPal and therefore do not hold any sensitive information on our site.

Please place your order via our shopping cart.

Please contact us at enquiries@pollyshoes.com.au or via Phone. (03) 5331 2999.

You do not need an account to place an order. You may check out as a guest, however by creating an account we’ll remember your details to make your next shop easier.

Your Order will be sent either via Sendle (Courier) or Australia Post depending on your Location.

If you require tracking detail please email our Head Office at enquiries@pollyshoes.com.au for more detail.

Please contact Polly HO via email at enquiries@pollyshoes.com.au.

Please contact Polly HO via email at enquiries@pollyshoes.com.au to organise returns.